Site Reliability Engineer

  • Boston, MA
  • Full Time
  • Engineering
  • Mid Level

Who we are:

Join Embark on our mission to improve the life and longevity of dogs everywhere. Our canine DNA test — the highest-rated, most accurate on the market — enables us to make scientific advances in personalized pet care. Recently named one of the fastest-growing private companies in America by Inc. Magazine, Embark is the only canine genetics company using research-grade technology, which allows us to make new scientific discoveries.

Designed by world leaders in dog genetics in partnership with Cornell University, the Embark Dog DNA Test provides information on genetic health risks and breed make-up, allowing dog owners, breeders, and veterinarians to make personalized care plans based on a dog's unique genetic profile. Embark is also home to the world’s only canine DNA relative finder. No wonder The New York Times recently called Embark’s Breed and Health Kit the best dog DNA test available!

Interested in joining our pack? We are looking for highly motivated and mission-driven employees who will join us as Embark leads the cutting edge of creativity and innovation in the fast-growing consumer genetics space.

About the role:

The Site Reliability Engineer role at Embark is a Software Engineer who focuses on ensuring reliability and uptime of Embark’s critical systems through monitoring, automation, strong DevOps principles, and collaboration with system owners. This includes optimizing existing systems as well as building reliability into the design of new systems.

What you’ll do:

  • Review and improve system design and implementation of existing and new systems to ensure our systems are designed for high availability
  • Implement logging, monitoring, and alerting across websites, batch processing systems, and other AWS-based services to detect and prevent production issues
  • Design and implement disaster recovery architecture, systems, and protocols
  • Optimize delivery of releases to production to balance reliability, safety, and speed
  • Continuously improve Embark’s incident response process and systems
  • Automate all the things whenever possible, and document manual, repeatable actions so we can automate them when the time is right
  • Design, build and maintain core infrastructure as code
  • Be a technology and DevOps evangelist for the rest of the company

What experience we’re looking for:

  • At least a Bachelors in Computer Science or equivalent practical experience
  • Recent experience in an SRE role or equivalent
  • In-depth, hands-on professional experience designing for reliability and uptime on core AWS services, including:
    • EC2, S3, CloudWatch, RDS/Aurora (PostgreSQL), Route 53, Elastic Beanstalk, Elasticache, Lambda, VPC/networking
  • Expertise with automation tools, including:
    • Infra-as-code, e.g. Terraform or CloudFormation
    • CI/CD pipelines, e.g. CircleCI, Jenkins, or GitHub Actions
  • Experience optimizing Linux-based systems for reliability and uptime
  • Expertise with log analysis, monitoring, and alerting, e.g. with CloudWatch
  • Systems administration, automation and scripting with bash
  • Experience contributing to modern Python 3 applications
    • Mypy types, pytest, packaging and deploy, versioning
  • Knowledge of professional software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
  • Excellent written and verbal communication skills and an ability to work with peers and customers
  • Curiosity to troubleshoot systems and an eagerness to make it easy for others to troubleshoot
  • Willingness to participate in on-call rotation including some weekends and holidays

What we can offer:

At Embark, we might be dog lovers, but we’re passionate about people too. We’re committed to building an inclusive culture where all employees can belong and flourish. Here are some of our benefits and perks:

  • A flexible vacation policy so you can take off the time you need when you need it 
  • Paid maternal and paternal leave (plus paw-ternity leave for new pets)
  • Every other Friday off each summer
  • Dog-friendly office near South Station, Boston (when we get back to the office), with some flexibility (eg work from home at least 2 days a week, flexibility around child care needs, etc)
  • Perks tailored for dog lovers including subsidized pet insurance and dog-walking services
  • Startup perks with big-company benefits (401k match, a generous bonus structure, commuter benefits, top-of-the-line healthcare, HSA/FSA)
  • Competitive salaries and equity participation — every employee gets stock options
  • Fully-stocked office snack bar and regular office events
  • New iMacs and MacBook Pros, or laptops running Linux
  • Continuing education, including attending conferences and company-provided resources to help with individual growth and development

Embark is an equal opportunity workplace and values diversity at our company. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, citizenship status, sexual orientation, age, disability status, marital status, gender identity or expression, veteran status, or any other characteristics protected by federal, state or local laws. See also EEO is the Law.

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